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Air Europa earns the Onboard Hospitality prize for innovation in catering

Onboard Hospitality Prize

The well-known Onboard Hospitality prizes have for yet another year recognised, our desire to provide the greatest comfort and offer ever better services to our customers by being winners in the category for innovation in the catering sector with the new sustainable ecological menus which we serve on board our European routes.  

Some weeks ago we shared the news that we were finalists from among thousands of votes cast online by readers of the magazine Onboard Hospitality, who had classified it as being among the three best airlines in the sector in which it had competed with seventeen other airlines. Finally,a panel of experts proclaimed us winners during a gala event held in Hamburg.

Our General Manager, María José Hidalgo, showed her satisfacción when collecting the prized award and stressed that it means full recognition of the great work carried out and the airline’s commitment to always offer the best service to passengers.

During the gala she was accompanied by our colleague, Sandra Lenis, director of In-flight Services, who explained that “customer satisfacción is our priority. We are really proud to win this award for the second year running, which proves the on-going improvement which we are carrying out to grant added differential value to our airline”.

Our commitment to ecological and healthy food has been reflected in the inclusion in-flight of new menus, all prepared with products with quality certificates of origin with which the airline guarantees to contribute to its passengers’ health and well-being.  Furthermore, these menus are served in recyclable materials with an innovative design in another step towards offering passengers a unique experience – an aspect appreciated by the judges too when granting the prize.

Finally, It is worth adding that last year we won another Onboard Hospitality prize, in this case in the in-flight Better Kit category with its  business class comfort set.

Eva María Gomez Gomez

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